Shipping & Refund Policy
Pre-orders
You can cancel a pre-order anytime before it ships for a full refund. Email info@outsmartyourtoxicboss.com with your order number.
If your order is delayed
If your order won’t ship when we said it would, we’ll email you the new date. You can choose a full refund or keep your spot.
Shipping
We ship within the US only for now.
Orders ship by USPS, and we’ll email you tracking when yours ships.
Shipping is calculated at checkout. Orders over $75 ship free.
Damaged or missing pieces
If your game arrives damaged or missing pieces, email us a photo within 30 days of delivery and we’ll replace it at no cost.
Returns
Unopened games can be returned within 30 days of delivery. The game must be unused and in its original packaging, with your order number.
Email us first at info@outsmartyourtoxicboss.com and we’ll send you the return address.
Return shipping is paid by you and isn’t refundable. We recommend a tracked service.
Opened games can’t be returned, unless they arrived damaged or missing pieces.
Refunds
Once we receive and check your return, we’ll email you to confirm. Approved refunds go back to your original payment method, usually within 5 to 10 business days, depending on your bank.
Late or missing refunds
Check your bank account first, then contact your card company or bank, since refunds can take a few days to post. Still nothing? Email us and we’ll look into it.
Gifts
If you received the game as a gift, email us with the order number. Refunds go to the original buyer’s payment method.
Questions?
Email info@outsmartyourtoxicboss.com with your order number.